December 4, 2021

DraftKings Review

Choosing a sportsbook, be that DraftKing or some other, is somewhat an intimate process, where no factor should be unaccounted for, irrespective of how small it is. 

This is why our DraftKings review covers all possible factors at play, starting from whether DraftKing is a legal entity, bonuses offered by them, DraftKings withdrawal processes, and ending with Mobile App, Website, and Sign-Up process overviews.

Our goal is for you to make an informed, risk-free decision without haste.

DraftKings General Overview

DraftKings has evolved from a daily fantasy sports (DFS) company into a full-fledged online betting business, although it didn’t forget its roots and remains one of the leaders among DFS. Alongside FanDuel, DraftKings has become one of the two most famous sportsbooks that made online betting truly available for US and Canadian customers.

To prove the previous statement, even some sports-related celebrities expressed their trust in the DraftKings business (like Michael Jordan) by taking a stake in it. Coupled with the fact that DraftKings sportsbook is a publicly-traded company, a certain level of reassurance is provided to its customers about its legitimacy (more below) and its future perspectives. 

Is DraftKings Legal?

The broad answer to this question is “YES, the DraftKings Sportsbooks is legal in the US”. Having said that, take a look at the map taken from the DraftKings website.   

States where DraftKings is Legal

Under Federal law, DraftKings is 100% legitimate, because the same law provided a distinction between fantasy or so-called “skill” sports betting and “chance” games betting.

However, under the State Laws, some or all of the services offered by the DraftKings sportsbook may be prohibited. You will have to refer to their website or customer support to see what services are available in your state. 

Also, we recommend seeking counsel from your local attorney to find out what legal repercussions you may endure if you would use the DraftKings sportsbooks from one of the states where their services are prohibited by local laws.   

2012 -  Draftkings have been established by Jason Robins, Matthew Kalish, and Paul Liberman

2013 - The company receives its first significant investment from the Major Baseball League that demonstrated the level of interest from the major players in the Pro sports market.  

2014 -2015 -  DraftKings receives just under 350 million in investment. Signs advertising contracts with ESPN and Fox Sports. Launches in London with fantasy soccer service.  But what's most important, it becomes the official daily fantasy sports service for Major League Baseball and National Hockey League. 

2016 - DraftKings and FanDuel announce merger plans, later blocked by the Federal Trade Commission (FTC) because the joint company would have controlled over 90% of the DFS market. The same year, DraftKings officially hit the 8 million users mark.

2017 - Following the New York State lawsuit, that was arguing that in DFS chance has more importance over the skill and counter lawsuits from DraftKings and FanDuel, 18 states Massachusetts and Virginia, declared DFS a game of skill thus not falling under Professional and Amateur Sports Protection Act (PASPA)

2018 - Another pivotal year for the DraftKings. A supreme court ruling on Murphy v. National Collegiate Athletic Association case, found 26 years old PASPA unconstitutional, allowing States to decide for themselves which sports betting companies are legal. 

Following that, in August 2018, Draftkings launched their online Sportsbook business in New Jersey, closely followed by New York, West Virginia, Indiana, Iowa, New Hampshire, and Mississippi. 

2020 - DraftKings becomes a public company whose stock is traded on NASDAQ with the ticker symbol "DKNG". 

In 2021 Draftkings is one of the leaders in the sports betting industry allowing it to place varied types of bets including prop bets, live in-game betting, market specials, odds boosts, pools, futures bets for most major U.S. and international sports. 

The present net worth of DraftKings is just under 15 billion dollars. 

DraftKings key features 

Live betting at DraftKings Sportsbook 

Live betting at DraftKings

Early Cash Out

Want to settle before the match ends to take profit or cut the loss? The cash out option is available at DraftKings, one of the first sportsbooks to launch this feature on the market. Here is a quote from their website 

“After placing a bet, you can Cash Out early by visiting ‘My Bets’ and selecting the yellow Cash Out button. Payouts will be made upon confirming Cash Out and the money will be deposited in your account immediately.”

The list of sports where it’s available and DraftKings constantly work on expanding this list. 

In App Live Streaming

Being able to place bets or modify your position while watching your favorite team win? What more to ask for. Draftkings never have stopped putting efforts in providing you with the live streaming service first in their DFS and now in their sportsbook services.  

DraftKings Casino

An impressive range of casino games is available on one device or app alongside DFS and Sportsbooks. Yet another example of Draftkings trying to provide an exceptional range of quality services on one platform for its customers. 

With DraftKings, you’ll be able to find a decent range of slot games, exclusives included, from all major developers available alongside live dealer options.  

Daily Fantasy Sports at DraftKings

Daily Fantasy Sports DraftKings

DraftKings flagship product brought to almost utter perfection with a variety of content available across numerous sports, e-sports included. The entry fees start with as low as 1$ and can go up to thousands of US dollars.  Everything for a skilled player.  

The NFT Marketplace at DraftKings

NFT Marketplace DraftKings

Yet another step forward. DraftKings, in partnership with autograph.io, launched a  marketplace for athlete Premier and Signature NFTs. For the DraftKings customers, various exclusive options like exclusive access to future drops and access to a private Discord community and digital events are available now.  Plans are to make the auction, NFTs withdrawal, and Public Portfolios available ASAP.  

How To Sign Up for DraftKings Accoun

The key feature of the DraftKings sign-up process is to make things as simple as they possibly can be done. As a result, the whole process could be boiled down to 4 simple steps. 

Step 1. Choose Sign-Up Option 

Sign up DraftKings

You can either opt for the standard sign-up option via email confirmation or sign up with your Facebook account. Choosing either is at your discretion, while we have to say that the latter (Facebook sign up) could prove to be a little less time-consuming. However, for this review, we will look at the standard sign-up process with DraftKings using email.

Step 2. Fill In The Form

Please note that at this point you don’t have to provide your personal information or verify your address. All you need to do is

  1. Create and remember the Username (Use of your real Name or Surname is not recommended)
  2. Submit your email
  3. Create and submit your preferred password 
  4. Optional. Submit your promo Code (list of promo codes you can find HERE)

As everything is filled in, just press “CONTINUE”

Step 3. Providing Personal Details

At this step you will have to provide your key personal details like:

  1. First and Last Name
  2. Your Address
  3. Your Date of Birth

Please note, that you will have to tick the box to confirm that you agree with the Terms of Use and Privacy Policy. You can do it without reading those, but we strongly advise you to look through them for the details key to you.  

Fill in the form and press the “Sign Up” button. 

Important: Be patient and wait for the account to be created. 

This process may take a few seconds.

Step 4. The Lobby

If you have done everything right in the previous steps, and frankly it's really hard to do something wrong, you will end up on the starter screen of the Draftkings website.

Lobby DraftKings

As your first step here we recommend making a deposit, as it can take some time to process.

Deposit DraftKings

Naturally, the starter screen is the DraftKings flagship product the DFS.  However, you may want to jump straight to SportsBook, Casino, or marketplace. All this can be done in the topmost menu.

If you are here for the Daily Fantasy Sports Betting, you can stay on the starter screen (Daily Fantasy) and maybe start by choosing the game you are into.  

Anyway, you have signed up with the DraftKings and we wish you to have a good time and wins prevailing over the losses. 

How To Deposit Money With DraftKings

how to deposit money with DraftKings

The process is straightforward. You have three main options, to deposit money with your Debit/Credit card, Paypal, or Gift Card.

At the time of this review creation, the Draftkings offered up to $500 in first deposit bonuses.

Depositing At DraftKings

  1. Minimum Deposit: $5
  2. Processing time: Instant 
  3. No Fees

Please keep in mind that depending on your location, especially if you switch states during travel, depositing may be restricted due to different regulations in your current location.

How To Withdraw Money From DraftKings

DraftKings realizes that withdrawals are a large part of the user experience for their customers. As such, they are trying to make the process as painless, simple and fast as possible, while keeping in line with both state and federal regulations. The whole process is done in three simple steps.  

Step 1: You account info page

Just hover your mouse over your account profile image

A drop-down menu will appear

Step 2: Account Information Screen 

Here you can see all your account details up to and including your Balance, Tickets, and Crown available.  

All you need to do here to withdraw your winnings is to navigate to the “Withdrawals” section on the left, as shown on the screenshot.  

After clicking you will see a screen with basic information about the DraftKings sportsbook withdrawals.

DraftKings sportsbook withdrawals.

Please read it through.  It’s just a couple of minutes read, but can be very helpful. After that, just click the “Got It” button and you are through.   

Step 3: Choose Amount And Where To Send Funds

Just enter the amount and choose where you would like your funds to be sent. For example, DraftKings check withdrawal option or a withdrawal to a bank account. 

Important !!! Please do keep in mind that it may take between 2 and 7 business days for the funds to appear in your account.

Key Facts About Withdrawing Funds From DraftKings

  1. Minimum Withdrawal Value - $20
  2. Processing time - 2 to 7 business days
  3. No Fees

How To Play On DraftKings

The process is quite straightforward, but if you are new to the Draftkings website here is a brief overview. 

Pick A Sport You're Familiar With 

First, you would need to pick the sport you are most familiar with

how to play at draftkings

Note. “Featured” option there which list featured contests in various sports.  

As you can see the list is quite extensive including esports like DOTA2 and COD.

Enter Contests And Start Winning Real Money

After choosing the sport you are most familiar with or simply the one you want to enter a contest with, you should enter one

This could be done by clicking the “Enter” button, next to the contest you like in the list in the middle of your screen. 

Just be careful to analyze the Style Type of each contest, Entry Fee, Total Prize, Number of Entries, and when the contest will go live. 

Configure Your Best Lineup

DraftKings Lineup

Upon entering the contest, you will have the option of creating your dream lineup. 

Simply add the player to your lineup by pressing the green “+” sign next to him. 

Here you also have the additional options of 

  1. Filtering the players by their game roles (see the folders)
  2. Finding the player by name in the “Player Search” field
  3. Checking the Auto Advance Positions option
  4. Plus you can visit the Glossary and the Scoring sections by clicking the respective buttons at the bottom alongside exporting the player data to the spreadsheet by clicking the “Export to CSV” button.  

DraftKings Feature Reviews & Reputation

In this section of the article, we will try to sum up key security, usability, and reliability factors that might affect your exercise with DraftKings services like Daily Fantasy Sports, Sportsbook, or Casino.  We will try to uncover the little details that might make a decision more informed and conclusive. 

DraftKings Support And Customer Service

First things first, it has to be mentioned that DraftKings has one of the best online help centers in its field.  

Draftkings Support

You can find answers to almost any foreseeable question here.  So in case you have issues, this is the place worth exploring first.  

Also, you have a more direct contact line with their help center staff.  

The first is the Online Contact Form.

Finally,  an online chat is always available on the main Help Center Page. 

Please keep in mind that their staff is available 24/7, so an answer will be coming towards you ASAP.  

Here is the customer support summary:

  1. Support Email: [email protected]
  2. Phone: Call back request via live chat or email
  3. Support languages: English
  4. Twitter: @DKSportsbook
  5. Support and Live chat available 24/7

Customers Reviews Overview 

When you are researching reviews of any organization be that a Sportsbook like Draftkings or you have to keep two things in mind.  

  1. People are more inclined to share the negative rather than the positive.  
  2. You always have to read between the lines when you are reading and review

Keeping that in mind, here are our findings.  

Positive DraftKings Reviews On The Web

Here is a review from a customer that wants to be unidentified.  

Also here is another one where a customer is more than happy to disclose his financial data.  

Both of these, alongside many others, have the following things in common. 

  1. People share their opinions about DraftKings’ main products, namely DFS and Sportsbooks.  
  2. People are happy to share their financial data including that of the deposits and withdrawals
  3. People who share their reviews tend to use DraftKings longer than those with negative reviews.  

Our Conclusion: When it comes to Sportsbook and Daily fantasy Sports, Draftkings is to be considered a high-quality service. 

Negative DraftKings Reviews On The Web

 Here are a few examples  

Most of the negative reviews are about 2 major issues.  

  1. We’ve lost at a casino, and this is unfair.  
  2. We were asked to provide extra information for anti-fraud purposes, and yet again this is unfair.  

All-in-all, this is an expected distribution because... 

  1. With casinos, it happens that you lose, and that is why it’s a game of luck, rather than a game of skill.
  2. DraftKings does operate in the niche where fraud is somewhat more expected than any other.  Thus being a sensible person, you have to keep your cool and be patient.

Key Takeaways From Customer Reviews

  1. DraftKings is trying to keep things as safe for their customers as possible, and it’s advisable for you to keep basic info at hand (like bank statements and so forth).  
  2. Playing at a casino, you have to remember that it’s a game of luck.  Thus expecting to win often is hardly sensible.
  3. DraftKings is not criticized for its DFS and Sportsbook business.
  4. Their customer support is top-notch because no one has said that they had to wait for ages for a callback or a response from CS.  

DraftKings Security And License

Apart from New Jersey? Where DraftKings operates in partnership with the Resorts Casino, the licensing has to be reviewed separately for each state in which DraftKings operates.

However, DraftKing meets all the requirements to be the operator on the federal level, especially so after the Murphy v. National Collegiate Athletic Association Supreme Court ruling.    

The Draftkings website and apps operate with the use of 256-bit encryption for the best online security and customer data protection.

DraftKings Review Conclusion

It’s really for you to decide for yourself, whether to trust DraftKings Sportsbook or not. We are here to provide you with research results for you to save some of your precious time.  However, if you are interested in our opinion here it is.  

DraftKings Reliability

DraftKings is one of the few companies that took the effort to go public, which involves a lot of auditing and compliance efforts. Being public opens any company to many risks, including those of a legal nature. Simply put, they are easier to get hold of. Now if this is not a sign of DraftKings Sports being here for the long run, we have no idea what is.  

Another fact that speaks for their reliability is their customer support, which actually is operational 24/7 and comes back to you almost immediately. Even negative reviews confirm that. Once again, quality customer support is a sign of care about the customer and over customer satisfaction priority. 

DraftKings admittedly invests heavily into their software and apps.

  1. Number 8 in Sports Category in App Store 
  2. 4.9 out of 5 rating from over 469 000 reviews.

Usability Of DraftKings

Both the App and Web versions look very logical, seamless when trying to transit between products.  On top of that, what’s most important, they demonstrate a lot of care for detail. All those little features like a Glossary right where you expect it to be or an ability to download things in the CSV format. All that makes the experience using the app so smooth, that it borders on the level of pure joy.   

And here is a little touch on the seamlessness of the experience.  You can access DraftKings services, including Sportsbooks, Fantasy Sports, and Casino, all from one account. Seems like an obvious thing to do, but not many competitors do that. Oh, and you get used to that real quick. 

Big BONUSES At DraftKings

The beauty of being a large Sportsbook and DFS company is in the fact that many other companies want to team up with you.  As a result, you, as their customer, get tons of great promos and bonuses available for you at all times.  At the time of this article creation, the Daily Fantasy section alone had just over 35 various promos like:

  1. NFL Thanksgiving Throwdown
  2. $500K Fantasy MMA World Championship
  3. $5M Fantasy Basketball World Championship
  4. And much, much more 

A cherry on top is the New Customers bonuses

  1. Daily Fantasy - $500 deposit bonus for the new customers
  2. Sportsbook -  $1000 deposit bonus for the new customers
  3. Casino  - a 100% match up to $2,000 on your 1st deposit plus $50 in free casino credits

Worth giving it a try at least, don’t you think?

DraftKings FAQ 

Do you actually win money on DraftKings? 

Believe it or not, you actually do. Please remember that DraftKings is primarily a Sportsbook and a DFS. The first is all about knowing the teams that you are betting on or against and the second is a skill game, as defined by US law. So as you can see, everything is in your able hands.  

What is the catch with DraftKings?

Truth be told, those million-dollar wins after depositing only $20 are highly unlikely.  Having said that, an exercise of caution and self-control, coupled with the use of common sense logic can improve your chances of winning by a factor. Do remember that the furthest way about is the nearest way home. 

Is Playing On DraftKings Legal? 

The answer to this question is very much dependent on the State of your residence and the services available at DraftKings for that state, combined with the laws and regulations specific to your state. All the necessary information could easily be obtained here at DraftKings specialized page 

How do I get my money out of DraftKings? 

The process at DraftKings is quite simple and straightforward.  Just go to your account page, select withdrawal, choose where you want your money to land. Then wait 2-3 business days for the payment to be processed and enjoy your winnings.  It’s as simple as that. 

Can I permanently close my account with DraftKings at any time? 

You most certainly can.  Just contact DraftKings customer support at [email protected] and express your intention. They will most likely request to clarify your identity to make sure that you are you but other than that. No problem at all.