Sugarhouse Sportsbook

($500 100% Match Bonus)
4.5
Betting Markets
4
Promotions
4
User Experience
4
Customer Service
4.5
Sportsbook Features
4.5
Mobile App
3.5
Banking Options
4
Overall Rating
Sugarhouse Sportsbook is an online sportsbook that is available in just two states. But those two states are among the biggest in the country for sports betting, which means that they still have a sizable customer base. In this review of Sugarhouse Sportsbook, find out everything there is to know about wagering with this bookmaker, including where it can be done and what features can be utilized at Sugarhouse.

WHERE CAN I USE SUGARHOUSE SPORTSBOOK?

To this point, Sugarhouse Sportsbook can be used in just three states: Connecticut, Pennsylvania and New Jersey. In each state, the sportsbook has a license through brick and mortar locations in each of those states. In NJ, that partner is Monmouth Park, going outside of the realm of the Atlantic City casinos. As for PA, this sportsbook is licensed through Rivers Casino Philadelphia, while Rivers Casino in Pittsburgh is responsible for the licensing of BetRivers Sportsbook.

Pros and Cons

PROS

In addition to the large number of sports wagers bettors can get involved with at Sugarhouse, there are some features that lead the list of positives for this sportsbook. Things like live streaming and odds boosts set Sugarhouse apart from their competition, as bettors can find favorable prices on certain events and watch them in the same place. And with a welcome bonus that is better than what many sportsbooks offer, those positives can be enjoyed with a real added value in the form of that bonus.

CONS

The biggest negative to this site is the fact that so much attention is paid to their casino section that could have gone toward improving the sports betting experience. In some ways, Sugarhouse feels like a casino site first and a sportsbook second, which may not be well received by some sports bettors. But the sportsbook section is still incredibly strong, to its credit.

Pros

  • Live streaming of sporting events is available
  • Specials section features boosted odds
  • Easy to find events that are starting soon
  • Deposit bonus structure superior to competition
  • Betting apps for all devices
  • Easy navigation

Cons

  • A lot of emphasis put on casino section
  • Glitching and freezing happens most times
  • In terms of bonus codes, there are not many great offers; unlike other sportsbooks

BETTING MARKETS

Sugarhouse Sportsbook does an excellent job of covering the world of sports from a betting perspective. They offer action on all of the major American sports and sports leagues along with action on niche sports from around the globe. Here is a list of the sports that are offered, which can vary depending on the time of year.

  • Football
  • Basketball
  • Baseball
  • Hockey
  • Soccer
  • Tennis
  • UFC/MMA
  • Boxing
  • Auto Racing/NASCAR
  • Rugby
  • Cricket
  • Lacrosse
  • Table Tennis
  • And many more

Within each of those sports are an impressive number of betting options, with higher profile events having more markets to bet on than lower profile competitions. In addition to common markets like spreads and totals, Sugarhouse offers an extensive array of props and parlay wagers to keep bettors interested in whatever event they are watching. In baseball, for example, prop bets on whether or not runs will be scored in the first inning go with props on whether or not a player will hit a home run.

SPORTSBOOK FEATURES

In addition to the strong lineup of betting markets that exist at Sugarhouse, there are a number of features that will appeal to sports bettors. Among those features is the ability to live stream sporting events from the sportsbook. Events in the world of tennis, hockey and soccer are especially prominent in the live streaming section. This allows bettors to wager on games and watch them all in one convenient location.

Another fun feature at Sugarhouse is their Specials section, which offers boosted odds on unique wagers throughout their sportsbook for upcoming events. Bettors can wager on things like golf futures, NBA player props or parlays across multiple sports at prices that are better than they would be otherwise. While these may not always be prudent bets, bettors can evaluate these boosted markets for themselves and find added value in the event that they are worth wagering on.

Finally, the Starting Soon section is a feature that makes betting at Sugarhouse extremely easy. Bettors who go to the Starting Soon section can find all of the games that are going to begin in the near future across several sports. For bettors who are looking to get bets in before the 1pm Eastern NFL games or the start of a day baseball game, this area is ideal so as not to miss the beginning of those contests.

CASINO AND POKER

The Sugarhouse Casino is extremely thorough, as it offers a comprehensive array of games. Originally using the Golden Nugget casino platform, they ended that partnership to ensure they could offer NBA betting in their sportsbook. But the quality of their online casino is without question before and after that point.

The list of Sugarhouse online casino games is extensive, as bettors can take a massive number of slots for a spin. They can also bet on popular table games like blackjack, three card poker, baccarat and several roulette variations including American roulette. There are live dealer games in the table game genre as well. And additional games like keno, video poker games, virtual sports and even free bingo games are up for grabs.

The biggest highlight of the Sugarhouse casino isn’t the games selection, though. Instead, it is the ease with which players can navigate through the casino. Bettors can sort games by genre or by developer, easily finding games from software developers like NextGen Gaming, Evolution Gaming and other big names in the online casino industry.

PROMOTIONS

There are ample promotions to take advantage of at Sugarhouse Sportsbook, starting with a quality welcome bonus for new players. That bonus comes in the form of a 100% deposit bonus that matches a player’s first deposit up to $250. That dollar amount is not as high as some welcome bonuses in New Jersey and Pennsylvania, but it is more beneficial than many of the bonuses offered.

The reason for this is the fact that the extra $250 in free bonus money is in addition to the amount deposited by bettors. Unlike a risk-free bet promo that simply insures a bettor’s first bet amount, this promotion adds funds to a bettor’s account so they have more than they started with.

This bonus is automatically credited to a player’s account through their bonus bank within 48 hours of their first deposit. And there is only a 1x wagering requirement needed to use this bonus, meaning that bettors only need to risk their bonus funds once before they are eligible to be withdrawn. That is incredibly favorable to players, as other sites ask bettors to roll over their bonus funds more often.

However, as long as players put in at least $10 when joining up the sportsbook they will qualify for the special offer which is simple to unlock. Sugarhouse sports betting enthusiasts that are searching for a way to get more funds to wager on different sports will appreciate this special offer available at the sportsbook. 

LOYALTY/VIP PROGRAM

The iRush rewards program serves as the loyalty program for bettors at Sugarhouse sportsbook and casino. In this program bettors receive two different types of points whenever they place qualifying bets: Loyalty Level Points and Bonus Store Points. Loyalty Level Points determine that tier of the rewards program a player is in, while Bonus Store Points can be redeemed for perks like bonuses or accommodations at Rivers Casino in Philadelphia.

SUGARHOUSE SPORTSBOOK MOBILE APP

The Sugarhouse Sportsbook app is available for download on iOS and Android devices. These mobile apps can be downloaded through the app marketplace on each mobile device, whether that is the App Store for iOS devices or the respective app marketplaces for Android smartphones.

This app looks great, as the light grey and blue color scheme really works on mobile devices. While some sportsbooks rely to heavily on white across their screens, which can be too bright with some phone settings, this color scheme strikes just the right tone. And with the app being easy to use on any mobile device, there is a lot to like as bettors can get to where they want to go quickly and easily.

USER EXPERIENCE

Bettors will enjoy the ease of use that comes with playing at Sugarhouse. Whether they are doing so on their desktop device through a web browser like Safari or Google Chrome, or they are on a mobile device, they will notice the site is set up to access marquee matchups in sports betting as quickly as possible.

This is done by setting up a menu that separates out the biggest events in sports from the sports they fall into. For example, if there is a big basketball game coming up, there will be a link at the top of the menu to that basketball game. Bettors can also access the rest of the basketball schedule further down the menu, but the biggest contests and those that are starting soon are the easiest to access, as it should be.

PAYMENT OPTIONS

Banking MethodMinimum Deposit Amount
Credit and Debit Cards$10
PayPal$10
Sugarhouse Play+ Card
$10
Pay With Cash
$10
Online Bank Transfer/ACH
$10
Cash at Casino Cage
$10

The list of deposit methods at Sugarhouse doesn’t quite stack up to what is available at other sportsbooks, but there is still enough to help bettors fund their accounts reliably. Bettors can use credit cards and debit cards like Visa and MasterCard to fund their accounts. They can also perform online wire transfers or ACH bank transfer transactions, PayPal, the Sugarhouse Play+ Card or cash at the casino cage at Rivers in Philadelphia or at select locations like 7-Elevens.

Withdrawals can be done in most of these ways as well, as PayPal and online banking transactions are possible in addition to physical checks. Withdrawals usually take two to seven days depending on the withdrawal method used.

Customer Service

Customer Service Method
Is it available?
Live chat
Yes
Phone support
(855)752-9101
Email support
Available via form on website
Online form
Yes
Knowledge base
Yes

Customer support is not available around the clock at Sugarhouse, and is instead only an option from 9am to 2am Eastern. But there are a lot of help options to make up for that lack of around the clock coverage. Bettors can get in touch with Sugarhouse via live chat, phone and email. But they can also get text message support by sending a text to (855)720-0419. That is a feature that most sportsbooks do not offer, which can be very convenient for users who may not be able to take part in an entire conversation all at once.

ABOUT SUGARHOUSE SPORTSBOOK

Sugarhouse Sportsbook is the product of Rush Street Gaming and their Rush Street Interactive division, which handles the online gaming components of the company. While Rush Street is more closely associated with Rivers Casino, as they are responsible for that brand’s land-based and online offerings, the Sugarhouse brand has been under their purview since their launch in 2018.

Is Sugarhouse Sportsbook Legit?

Sugarhouse sportsbook is definitely legitimate, as it is tied to a major brand in Rivers in Philadelphia as well as Monmouth Park in New Jersey. To operate in New Jersey and Pennsylvania, Sugarhouse has had to earn licenses from each state’s gaming divisions, which are among the most discerning in the nation. Bettors can rely on this site to protect their personal information and offer fair sports betting action across the board.

In addition to the legitimacy of Sugarhouse, the site offers a lot of great features that make sports betting as convenient as possible. Bettors can find the events that matter most quicker than at most sportsbooks, thanks to a menu that prioritizes trending sporting events and events that are starting soon. And with a solid deposit bonus and live streaming available, there is a lot to like here.

SUGARHOUSE SPORTSBOOK FAQ

WHO OWNS SUGARHOUSE?

Sugarhouse is owned by an entity known as Rush Street Gaming, which is also responsible for the Rivers Casino and BetRivers brands. In Pennsylvania, they operate both Sugarhouse and Rivers brands online, while New Jersey only has the Sugarhouse sportsbook and casino.

WHICH SPORTSBOOK HAS THE BEST ODDS?

Which sportsbook has the best odds depends largely on what kind of bets players like to make. Most sportsbooks have the same odds for things like spreads and totals, and the odds for things like futures and moneylines can vary from book to book. Bettors need to constantly keep watch for the odds at various sportsbooks to find the best prices for everything they bet.

IS SUGARHOUSE CASINO CHANGING ITS NAME?

Sugarhouse Casino in Philadelphia did change its name to Rivers Casino back in 2019. But there are no other planned changes to the Sugarhouse online brands anticipated at this time.

WHEN DID SUGARHOUSE SPORTSBOOK LAUNCH?

Sugarhouse Sportsbook first launched in New Jersey in 2018, and was one of the first online sports betting brands to launch in that state after PASPA was repealed by the US Supreme Court.

Floating offer