PointsBet is one of the major sports betting brands in the United States.
There are several customer support options at PointsBet, whether bettors need help with the registration process, placing a bet or anything else. The support team can be reached by live chat or email around the clock, and there is also a knowledge base available where bettors can look up the answers to all of their inquiries independently.
Sign up for PointsBet and get five second-chance bets, up to $100 each! That’s up to $500 of risk-free wagers to back your favorite teams and players.
Originally founded in Australia, PointsBet made a splash in the United States market in 2019, becoming one of the first authorized sportsbooks to operate in New Jersey. The Garden State was an early adopter after the Supreme Court struck down the Professional and Amateur Sports Protection Act and delegated sports betting-related legislation to individual states.
Since then, PointsBet has gradually built up a user base, leveraging its experience in the Australian market to offer American bettors lucrative promotions and bonuses, as well as a wide array of betting markets. The two main innovative features that PointsBet brings to the table are its exclusive betting mechanism, PointsBetting, and its detailed prop bet market. PointsBet has managed to secure a presence in 12 states, with the help of a strategic partnership with mainstream sports broadcaster NBC Sports.
In July 2023, PointsBet U.S. was acquired by Fanatics, a large American sports conglomerate. The transaction was estimated to be worth $225 million, and it has already been approved by PointsBet’s shareholders in Australia. Once the merger is complete and Fanatics and PointsBet integrate, the new platform can be a serious contender in the U.S. sports betting market.
For new customers, PointsBet has an exclusive promotion. If you create an account and make an initial deposit, your first five wagers will be insured for up to $100 each. So if you lose your first five $100 bets, you will get $500 back in bonus bets.
Powered by the motto Bet, Earn, Redeem, PointsBet Rewards is an attractive loyalty program that incentivizes bettors to carry out their wagering activities on PointsBet.
Here’s how to earn rewards:
Once enough rewards are accumulated, these points can be redeemed for bonus bets.
As of now, the sportsbook has been legally authorized to take bets in Colorado, Illinois, Indiana, Iowa, Kansas, Maryland, Michigan, New Jersey, New York, Pennsylvania, Virginia, and West Virginia.
PointsBet, like any other sportsbook that operates legally in the United States, must comply with the regulations established by each state. Some of the stricter regulations have to do with games involving collegiate teams or athletes.
In Colorado, Iowa, New York, Pennsylvania, Virginia, and West Virginia, PointsBet customers are forbidden from placing prop bets on individual college players. In Illinois, the same restriction applies, but only to teams that are based in the state. New Jersey is one of the stricter states when it comes to college sports betting, prohibiting wagers on both individual players and in-state teams, as well as on any college game that takes place in New Jersey, even if it features teams from other states.
Compared to other sportsbooks in the country, like FanDuel, DraftKings, Caesars, and BetMGM, PointsBet is lagging in terms of adoption and popularity. A recent report estimates PointsBet’s market share at 3.7%, which is still far from where it intends to be. However, the partnership with NBC Sports has given it distinctive exposure and access to exclusive sports coverage.
PointsBet does have some strengths. One of them is an incredibly wide array of prop bets, which are detailed and thorough, more than what we have seen at most sportsbooks. Also, there are exclusive offerings like lightning bets and PointsBetting, an in-house betting concept that can present an exciting value proposition.
There are some features offered by PointsBet that distinguish it from its competitors.
For bettors who have at least $10 in their account and are positively rated, PointsBet enables access to live streaming. We must note that the events available are limited based on streaming rights, and the majority of content consists of table tennis, tennis, European basketball, and European soccer. To access this feature, go to “Live Streaming & Visualizations” on your PointsBet account.
Lightning Bets are fast-paced wagers that PointsBet’s customers can make to predict the outcome of a live play. For example, in an MLB game, we could place a bet on the next full pitch count, or in an NFL game we can wager on how the next drive will turn out.
A unique feature that PointsBet brings to the table is PointsBetting, a type of bet that the sportsbook pioneered in Australia and has now brought to the United States. As its name states, PointsBetting is exclusive to PointsBet.
The sportsbook rewards players based on how wrong or right their wager was. This is different from every other type of bet, where all that matters is whether the selected outcome happened or not.
PointsBetting considers every point of difference between the final result of the game and the spread or total. Then, each point is multiplied by the original stake, meaning winning bets can win more and losing bets can lose more.
Best Bets is a tactic designed to assist newer bettors. Through Best Bets, PointsBet features the most popular players and teams, along with the related outcomes that are most likely to happen.
Through a Same Game Parlay Combo, a PointsBet bettor can step up their game and combine multiple SGPs, regular parlays, and straight bets, all in one. When doing this, the bettor receives a boost to their original odds, which enhances the potential payout they would receive.
PointsBet’s cash out feature provides customers with the chance to take a buyout offer before the final outcome of a wager. It may not be available at all times for all bets, but when it is, we can collect some of our winnings early or save some of our stake on a bet that is losing.
Recently, PointsBet improved the cash out feature, incorporating the partial cash out mechanism, which allows us to take out some of the money that we’ve wagered and leave the rest invested in the bet.
Even though PointsBet is a platform founded in Australia, its American version has been adapted to fit the interests and needs of the U.S. market. Hence, it defaults to presenting odds in the American format.
If you are not familiar with American odds, here are some initial points to help you gain more clarity:
For more information on how to read and understand sports betting odds, along with more practical examples, go to this guide.
A newly-implemented benefit that PointsBet subscribers get is the ability to access casino games, both through the website and through the PointsBet mobile app. Due to state regulations, the online casino is only available in New Jersey, Michigan, Pennsylvania, and West Virginia. Players in those states can indulge in a variety of fun games such as blackjack, Texas hold’ em, and American roulette.
To register for an account with PointsBet Sportsbook, click or tap on this link and you will be automatically redirected to your state’s homepage.
Once you are on the PointsBet homepage, you need to follow these steps:
In case additional verification is required, PointsBet will contact you with the next steps. Otherwise, after completing the above steps, your PointsBet account will be active and ready to go.
After your account has been verified, you will be able to make a deposit into your PointsBet account. Once this deposit is credited, you will be ready to enjoy your PointsBet experience. When making a deposit, you need to consider the following:
Here is an overview of the deposit methods offered by PointsBet.
For your convenience, PointsBet has several withdrawal methods available.
Otherwise, you can process withdrawals through:
In case any issues arise as PointsBet is processing your withdrawal, the sportsbook will contact you directly.
For example, the Dallas Mavericks are playing the San Antonio Spurs. PointsBet has the total at 200 and the rules on a conventional bet would be clear. A bet on the over wins if Spurs and Mavericks combine to score 201 or more, and a bet on the under would be successful if the total is 199 or less.
However, PointsBetting takes the wager one step further. Instead of settling the bet based on whether the outcome was accomplished or not, PointsBet considers every point of difference between the final result of the game and the spread or total. Then, each point is multiplied by the original stake. With PointsBetting, you can win more or lose more.
Let’s assume that you bet $10 on the over, and the final result was Dallas Mavericks 120, San Antonio Spurs 100.
As you can see, the total score (120+100) would be 220. That’s 20 points over the original line set by PointsBet. Therefore, your winnings would be obtained by multiplying $10 times 20, since each point becomes a multiplier. Your total payout from this bet would be $200.
The same principle would apply in the other direction. If the score was Dallas Mavericks 90, San Antonio Spurs 100, for a total of 190, and you bet on the over, your wager was ten points short from the totals line set by PointsBet. Therefore, with a $10 stake, you would lose $10*10, remembering that each point of divergence from the line is a multiplier. Your loss would be $100.
For more information about PointsBetting and to simulate your potential winnings/losses under various scenarios, go here.
Besides PointsBetting, PointsBet Sportsbook provides an extensive range of options. Below, we explain some of the most popular bets you can place through PointsBet.
A moneyline wager is when a bettor picks a team to win the game outright. The margin is irrelevant, all that the sportsbook considers is whether the chosen team won or lost the game. For example, if the New York Yankees are playing against the Boston Red Sox, a bet on the Red Sox would be successful if they win the game, regardless of the run margin.
The point spread is a margin or handicap given to level the playing field. Teams considered the favorites will have a negative spread, while teams considered the underdogs will have a positive spread.
For example, if the Winnipeg Jets are playing the Calgary Flames, and the Jets have a -1.5 puck line spread, it means that Winnipeg needs to win the game by at least two goals for the wager to be successful.
A straight bet consists of one single wager, independent of any other outcomes.
A parlay bet is a combination of two or more individual bets. Each bet within the parlay is called a “leg.” In order to win a parlay bet, all of its legs must win.
As an example, if we place a three-team parlay bet including the Jacksonville Jaguars, the New York Giants, and the Chicago Bears, they all need to win. If the Bears and the Giants win but the Jaguars lose, our parlay would be lost as a result.
An over/under bet is based on the combined number of points scored in the game.
Here’s an example:
The Los Angeles Galaxy and Los Angeles FC are facing off and the total is set at 4.5 goals. If we bet on the over, we are saying that the total number of goals scored by both teams combined will be at least five goals. If we bet on the under, we are predicting that both teams will combine for four goals or less.
Especially in the most popular sports, like football, baseball, soccer, and basketball, bettors are given the opportunity to modify the point spread to boost their chances of winning.
When placing bets on alternate lines, we can place our wager on a point spread or a total that is different from the standard line provided for that game.
As an example, let’s assume the regular line on a game between the San Francisco 49ers and the LA Rams is 49ers -5.5 points.
We believe that the 49ers will win this game by double-digits. Therefore, we decide to place an alternate line bet on the 49ers at -9.5 points. Because of the added risk, our payout will be substantially higher than if we had bet on the regular spread.
Conversely, we can use the alternate line to mitigate our risk. In the same example, if we believe the Rams could pull off the upset, but prefer to protect our downside, we could add a few extra points to the spread and bet on the Rams +9.5 points. If the Rams lose the game by nine points or less, our bet would still win. However, our odds would be lower than they would have been at Rams +5.5.
When two or more alternate lines are combined, we have a teaser bet.
However, teasers have specific rules. In football, teasers usually give the bettor a six-point edge over the spread.
Here is an example:
The Indianapolis Colts are playing the Minnesota Vikings. The regular spread is -4.5 for the Vikings, while the over/under is set at 49.5 points. Both bets have individual odds of -110.
If we decide to combine both bets, taking advantage of the six points offered by the sportsbook, we would get a teaser bet. Our odds might be something like -120.
As we can see, our odds are less. However, in exchange for the reduced odds, we are getting six points for each of our selections. This means that if we bet on the Colts and the over, our bet would look like this:
For a teaser bet to win, both of the outcomes we predicted need to happen. In the previous example, the Colts would need to win the game or lose by a maximum of 10 points, and both teams combined would need to score at least 44 points.
A futures bet is a wager on a distant event or outcome. For example, the winner of a particular championship or the MVP of a league.
An advantage of placing a futures bet is that the odds are generally more favorable since the pick is made early on. This renders the outcome more uncertain. Odds on futures bets are likely to fluctuate as the event approaches or as the season gets underway.
Events like the Super Bowl draw a high futures betting activity. If you are confident that you can predict the next Super Bowl winner, you can place a futures bet, and your odds will be better than the odds you would get if you placed the bet just before the final game.
Player props and team props are picks that focus on specific outcomes within a given game. For example: Which team will lose the first fumble? How many touchdowns will a player score?
Generally, prop bets cover a wide range of possibilities and are quite detailed. Examples include wagers on the number of rushing yards or tackles made by a particular player.
In the United States, PointsBet is the sportsbook that offers the most detailed propositions. For example, bets that are exclusive to PointsBet include:
Prop bets are a good option for bettors who keep a close eye on the teams and the players. The more we understand the characteristics of the game, the better we are likely to fare wagering on prop bets.
A round-robin bet consists of a combination of parlays that are placed together to mitigate the risk of losing.
For example, we choose four NBA teams to wager on: the Toronto Raptors, Portland Trail Blazers, Atlanta Hawks, and New Orleans Pelicans. If we decide to combine these four picks as a two-pick round-robin bet, we would have six two-leg parlays, which would be combined as follows:
The way this bet is structured, if two or more of our selected teams win their matches, we will win at least one of the parlays and receive a payout for it.
An advantage of a round-robin bet is that it offers a way to potentially win multiple parlays with a single bet. Another benefit is that it hedges the risk of betting on one parlay only.
For instance, if three of the four teams selected above win their matches and our wager was a round-robin bet, we could still make money or minimize our losses. However, if we had placed a regular parlay, our entire stake would have been lost.
Sign up for PointsBet and get five second-chance bets, up to $100 each! That’s up to $500 of risk-free wagers to back your favorite teams and players. Join PointsBet and take advantage of this offer here.
PointsBet users are allowed to wager on the following sports:
In each sport, there are different markets and offerings that cater to the interests of most bettors.
To increase your potential profits, it is important to shop around and compare odds across different sportsbooks. Doing this will help you to find the best possible odds and maximize your potential payouts. At Lines, we give you the opportunity to compare odds from multiple sources. Whether you are betting on the NBA, MLB, NFL, NHL, NCAA Basketball, or NCAA Football, we have you covered by giving you the best live odds on a daily basis.
The PointsBet app is straightforward and easy to use. After conducting in-house testing, we believe the app is fast and reliable, as it did not experience any crashes during our trials.
Other remarkable features include its seamless navigation from one game to another, as well as to different betting markets within a game, its clear and easily-accessible betslip, and the extensive variety of betting markets.
Some of the drawbacks encountered when navigating through PointsBet were the limited search engine, the lack of a “Home” button (which can cause browsing hiccups, especially for less-experienced bettors), and the counterintuitive bet-placing mechanism. While other sportsbooks permit bettors to place several wagers at once, PointsBet does not, and the process needs to be repeated over and over, which can be tedious.
With over 39,500 ratings, PointsBet boasts a good score in the App Store, scoring 4.8 stars out of 5. This shows that iPhone users are highly satisfied with what the mobile app has to offer.
Some of the features that have garnered the most praise are the attractive odds, the extremely detailed prop bets–which are attractive to bettors who like to analyze the game thoroughly–and the “crowd boosters,” which are similar to odds boosts. Through these, PointsBet enhances a wager’s potential payout.
Nevertheless, there are some complaints. Among them, we find the occasionally excessive security protection mechanisms–which force users to log in again by manually reentering their details–in addition to the slow response time of the sportsbook’s customer support department, and sluggish withdrawals. A noteworthy aspect of PointsBet is that, even when the reviews are negative, someone from the team responds to the comments and acknowledges the feedback. This is something that other sportsbooks do not do.
In the Google Play store, PointsBet has been downloaded over 100,000 times and the app has over 10,900 reviews. All in all, PointsBet has a score of 4.4 out of 5, with bettors complaining about glitches in the software that make it hard for bettors to take advantage of the live betting feature. Other aspects that PointsBet has faced criticism for are its excessive verification process and the last-minute changes in odds. However, as in the App Store, the PointsBet team has been prompt to respond to these queries, and we expect that they are processing the feedback and taking it into consideration to improve.
To make a deposit, log in and click or tap the dropdown menu, select “Deposit”, and select your preferred option.
Also, if you reside in Iowa, Illinois, or New Jersey, you can deposit in cash at a PointsBet Sportsbook or partner casino location. To do this, simply show up at the location of your choice with your valid ID and account number, and the teller will further instruct you.
To make a withdrawal, click or tap on the dropdown menu at the top-right-hand corner of your screen, and click on “Withdrawal.” Then, select the method of your choice. If you choose to withdraw in cash (only available for residents of Iowa, New Jersey, and Illinois), you will receive a code via SMS. You will need this code, together with your account number and valid ID to process your withdrawal with the teller at a PointsBet Sportsbook location.
With 21 high-quality TVs, a full-service bar, food and beverage amenities, plush couches, and a riverside view, the PointsBet Sportsbook at Riverboat on the Potomac provides an unparalleled experience for bettors to watch their favorite teams and place their wagers. PointsBet customers can also deposit and withdraw funds from their PointsBet account at this location.
Join PointsBet in Maryland and Get Five Second Chance Bets Up To $100 Each Now
Sports bettors in Iowa can visit the PointsBet Sportsbook at the Catfish Bend Casino in Burlington. The sportsbook has more than 15 HDTVs, a massive LED Hero TV, and a full-service bar. Bettors can place their wagers via self-service kiosks or with the betting concierge. PointsBet customers can also deposit and withdraw funds from their PointsBet account at this location.
Illinois boasts four PointsBet Sportsbook locations: at the Hawthorne Race Course in Cicero, at Players Pub & Grill in Prospect Heights, at Club Hawthorne in Crestwood, and at Crazy Pour Sportsbar in Villa Park. Cash deposits and withdrawals are allowed at all locations, and similarly, every sportsbook has TVs, a full-service bar (and in most cases, kitchen), and a comfortable and welcoming setting for bettors.
PointsBet takes customer service seriously. Someone from the PointsBet team scouts the reviews that users leave in both the App Store and the Play Store, taking the time to respond to each of them.
If you have a PointsBet account and are having an issue, there are many ways the PointsBet team can assist you.
With the exception of Pennsylvania (where the feature is only available from 10 AM – 10 PM ET), PointsBet boasts a 24/7 live chat for customers to submit their inquiries. To access it, click or tap on the menu button in the bottom left corner and scroll down until you see the “Live Chat” option. A PointsBet agent will be with you shortly.
If you’d prefer to contact the PointsBet team through a different channel, you can also email them at [email protected]. The sportsbook has a target response time of 24 hours.
You can also talk to a representative from PointsBet by calling 312-800-8716. The call center is open from 8 AM – 8 PM MST, seven days a week.
One of the main assets that PointsBet has is its partnership with NBC Sports. This has allowed PointsBet to access exclusive coverage, which they have included in their content offering named BetCast. Also, PointsBet shares insights from NBC’s top commentators, such as Sara Perlman, Jim Lynam, and Kendall Gill. NBC displays live odds (presented by PointsBet) on the game the network is broadcasting. This synergy can help PointsBet disrupt the FanDuel-DraftKings dominance in the U.S. market. Fanatics’ acquisition of PointsBet could also increase its reach in the states.
In April 2022, when sports betting officially launched in Ontario, Canada, PointsBet was one of the first players to be there. According to Scott Vanderwel, CEO of PointsBet Canada, the sportsbook took its first legal wager just 50 seconds after sports betting became legal. PointsBet set up shop for its Canadian operations in Toronto.
PointsBet is strongly committed to responsible gaming. This means that players engage in betting as a form of entertainment, only wagering what they can afford to lose. To encourage this, PointsBet comprehensively trains its staff to help identify and respond to potentially problematic behavior and assist those who are suspected of having a gambling-related problem.
PointsBet boasts several mechanisms to help users play responsibly, and it all starts with being fully transparent. PointsBet accurately displays all information related to odds, bet rules, and potential payouts, so that bettors can make informed decisions about their wagers.
In addition to this, PointsBet has tools to help bettors place limits on their deposits and wagers, along with the time they spend on the platform.
PointsBet has both a cool-off and a self-exclusion feature, allowing players to prohibit themselves from the sportsbook for as little as three days and up to five years.
To combat the problem of underage betting, PointsBet has a guide on its website to install child protection packages such as Qustodio and Cyber Patrol. The sportsbook lists a variety of resources and links to support organizations like the Council on Compulsive Gambling of New Jersey, which can assist people who might be suffering from a betting addiction.
If you or someone you know is having a gambling problem, please call 1-800-GAMBLER.
Yes, PointsBet is 100% legal and regulated in the states in which it is licensed to operate. To place a bet, you need to be physically present in one of those states.
As of now, PointsBet is legal in 12 states: Colorado, Illinois, Indiana, Iowa, Kansas, Maryland, Michigan, New Jersey, New York, Pennsylvania, Virginia, and West Virginia.
To take advantage of PointsBet’s latest promotions, sign up
Creating a duplicate account is a violation of PointsBet’s terms and conditions.
The minimum deposit for PointsBet is $5. The same minimum applies to withdrawals.
