When a new user account is created at Lines, we will collect your name and email address. If you place an order on Lines that requires payment, we will then collect your billing address and credit card information as well as your telephone number. Lines will use this information to contact your regarding the status of your orders as well as to process orders as necessary.
We do not share any of your customer contact information with third parties for promotional purposes, but, with your permission, Lines may use your email address to contact your for Lines promotions. Your information will never be shared unless you approve of such via email notification.
We are always open to your feedback, questions and opinions and look forward to hearing from you. You can contact us with any questions or comments you may have by calling our customer service department at 1 (800) 470-5008 or you may send an email to us at firstname.lastname@example.org. We do read every email that we receive and make every attempt to provide you with a quick and valid response.
How do I tell Lines that I don’t want to be contacted for promotional purposes?
Upon establishing your account at Lines, you will automatically be registered to receive promotional information from Lines regarding news about upcoming products, services or events. If you do not wish to receive such information from Lines and would like to be removed from our promotional email list, please send an email to email@example.com and put “remove from email list” in the body of the email.
Will my contact information be disclosed to third parties?
Protecting your privacy and security is our number one commitment to you here at Lines. We do not share your customer contact information with any third parties nor will we do so in the future without receiving prior consent from you via email notification. Lines does reserve the right to cooperate with law enforcement in the event that there is an investigation of alleged unlawful activities of our customers related to the electronic communication transmitted on our site. Lines will have no legal liability for such mandatory disclosures to law enforcement officials.
What is an IP address and how does Lines use them?
Every computer that uses a browser on the Internet is assigned a number that is called an IP address. Our website servers automatically identify your computer by its IP address. While we do log IP addresses, they are not linked to customer accounts and cannot be used in any way to personally identify our customers.
How can I contact Lines if I have concerns regarding my privacy?